This is the first time in my life I have rented a car. I was expecting the worst. To my surprise I was treated great. The phones were ringing off the hook the entire time I was in the office and the employees stayed calm and did not get worked up. They appeared understaffed but doing a great job managing it. I was in and out within the time that I expected which is important. My short road trip within my road trip turned out great.
Had to rent a car while my car was in the shop getting body work done.Good customer service. Really enjoyed working with them and the car I rented was great. Brand spanking new. Would do it all again if I had to.
You make reservations and they don't have a car and other times they don't have size car you made your reservations for. I would not recommend this place!
Had a reservation, was told there was no car available and I was on my own. Ridiculous.
I have never had a worse experience with a company. They refused to allow us to rent one of the many available cars they had as soon as they found out that we needed to take it to a military base. When I called, they wouldn't even let me complain because they said I had to do it online (and I had no access to a computer because I was at a funeral.) Thanks Enterprise for being the worst rental car company on Earth.
Enterprise Rent A Car is a US Car Rental based in Hazard, Kentucky. Enterprise Rent A Car is located at 117 Corporate Dr # 101, Hazard, KY 41701, USA.
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