Nice place. Great water pressure, cable, Wi-Fi. Bed was comfortable.
You don't get half the amenities they offer and don't even think about getting WIFI
Came down for a funeral, first room we stayed in bathroom light didn't work , room was nasty, stains on carpet, asked to be moved, second room was also nasty, stains on carpet and OLD MOLDY FOOD LEFT IN FRIDGE!!! AND USED TISSUES IN WASTE BASKET! Other hotels in town were booked up. Staff informed of issues asked to speak to manager, as of this date, which is a week later, manager has never called me back after repeated calls to her and hotel, called corporate to file complaint. This hotel made a horrible event even worse. Would not allow my barn animals to stay there.
When I stay at a hotel, two things are important to me. The bed and the water pressure of the shower. This place had an outside entrance into the room. The room was updated recently and the bed was comfortable. The heater kept the room warm as I was there in late November. The internet was great and the staff was professional. I will stay here again if I ever need too.
Room was clean and nice. Pool was also very clean and our family had a lot of fun swimming. The breakfast was really good however we did witness the eggs come out of a bag. They were still really good eggs though. Breakfast bar did run out of food quickly but they restocked it fast. The only complaint is we noticed what looked like guests going back into the food prep area while they left their kids at the breakfast table. Turns out they were employees. I don't think they were working at the time but it was strange to see. There were several people who we thought were guests with their kids eating that weren't actually guests. Then when we went to check out, nobody was at the front desk. Check out is 11, we were are the desk at 10:50. A busy time for check out. Yet the front desk lady was eating breakfast with her kids. Just very unprofessional. We would however stay here again, they were lenient on check in time and were very nice.
Hotel experience was overall good despite a couple minor annoyances. We couldn't get cold water out of our sink, the AC was pretty loud even on the low setting, and the wifi didn't work for us. The important stuff was all there though. The room was very clean, the beds were comfy, and the breakfast was great (bacon, eggs, waffles, biscuits). Price was good for what we got. Would stay here again.
Quality Inn is a US Lodging based in Hazard, Kentucky. Quality Inn is located at 200 Dawahare Dr, Hazard, KY 41701, USA.
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