Very un-accommodating to the customer! LOTS of room for improvement!!
Drop off at the Hazard location is 5pm-7pm. I just drove up there because of google's open time frame. Says 9am-11am is "will call" only; not quite sure what that one means. However the staff has always been nice, friendly, and helpful. I would love to have a larger drop off box.
This has to be the absolute worst UPS Distribution site. Open for only 2 hours in the afternoon; Drop box only accommodates envelopes; No way to drop off a package even if it is labeled and ready to ship; Phone is always busy; Outside of store hours, forget about it...You're out of luck!; PLEASE PROVIDE A DROP BOX FOR SMALL TO MEDIUM PACKAGES!!
They only accept drop off packages 5 to 6 pm.
I was upset with the ups but in all reality it wasn't their fault that my PO box wouldn't accept my package but the customer center staff was helpful and kind and answered any questions I had and helped me retrieve my Christmas gifts
I like the office's hours for shipping (5-7 p.m.). This is actually more convenient than 8 a.m. to 5 p.m. Sure, 8 a.m. to 7 p.m. would be better, but keep in mind you're in Hazard, not Lexington. The employees I've interacted with are always polite and willing to help provide additional packing materials (free of charge) when I didn't bring sufficient materials with me.
Ups Customer Center is a US Point Of Interest based in Hazard, Kentucky. Ups Customer Center is located at 984 Dawahare Dr, Hazard, KY 41701, USA.
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