I am very disappointed with this dealership and would not recommend them to others based off of this experience.
Service department is very friendly and accomodating. They listen to you and are easy to talk with too! Very knowledgeable on service of your vehicle and will not do anything without price check or go ahead from customer if it's not covered.
Bought a new 2015 Silverado 1500 here in Aug '15. Had a great experience. David Lickliter was our salesman. He and his manager worked out a great deal for me and stayed late working around my schedule getting everything done. The finance guys were proactive in getting me the lowest monthly payment they could. I qualified for GM's offering of 0% APR for 72 months that they do every fall, but after crunching the numbers I was better off taking the cash incentive they were offering I forget how many thousand right off the top and paying a very low interest rate. I got a good trade in on my '13 Malibu. Very happy with the sale. Their service department is top notch, too. Got one oil change/tire rotation/basic prev maintenance from them when I was back in town and they were quick and friendly. I would bring it to their service dept here more often if I didn't live an hour away.
Great, Daniel was very friendly and helpful. Very easy to work with.
On Friday, August 5, 2016, we agreed to purchase the truck site-unseen and were going to pay their asking price! Emailed Brian back and he accepted the offer. All we had left to do was arrange the delivery and payment.
Great friendly place to do business with.
Then, Brian called to let me know that they were selling the truck to someone else. Could not give me an explanation, but said it was "out of his" hands. I asked to speak to his manager. After putting me on hold, he told me the manager was too busy to talk.
I question this company's honor and integrity...
After searching online, found the perfect truck for our small business at Cardinal Automotive. Only potential issue was we are in Birmingham, AL they are in Hazard, KY. Working with Bill Deaton, our sales person, they seemed eager to make the deal work and agreed to drive to Birmingham for us for an extra fee.
On Saturday morning, spoke to Brian again just to clarify a few things for him and he again agreed everything was good. We were very happy so far and looking forward to getting the new vehicle (we have been looking for a while now!)
Cardinal Chevrolet Buick Gmc Cadillac is a US Car Dealer based in Hazard, Kentucky. Cardinal Chevrolet Buick Gmc Cadillac is located at 101 Cardinal Dr, Hazard, KY 41701, USA.
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